Privacy Policy

Privacy Policy for TAQNI-ERP SaaS Portal 

Introduction 

Welcome to TAQNI-ERP, a SaaS-based ERP system designed to streamline and enhance your business management processes. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to ensure its security. 

1. Data Collection 

1.1 Personal Information 

We collect personal information that you provide to us directly, including but not limited to: 

• Contact Details: Name, email address, phone number, and mailing address. 

• Account Details: Username, password, and other authentication information. 

• Payment Information: Credit card details and billing information. 

• Employment Information: Job title, department, and organization details for user accounts. 

1.2 Automatically Collected Information 

When you use TAQNI-ERP, we automatically collect certain information about your device and usage, such as: 

• Device Information: IP address, browser type, operating system, and device identifiers. 

• Usage Data: Pages visited, features used, time spent on the platform, and interaction data. 

• Location Data: Approximate location data derived from IP addresses. 

1.3 Third-Party Data 

We may receive information about you from third-party services that are integrated with TAQNI-ERP, including but not limited to: 

• Integration Data: Data from services such as Slack, Zoom, Telegram, and Twilio. 

2. Use of Data 

2.1 To Provide and Enhance Our Services 

We use the collected data to: 

• Operate and maintain TAQNI-ERP. 

• Improve and personalize your experience. 

• Develop new features and services. 

• Process transactions and manage your subscriptions. 

2.2 Communication 

We may use your information to: 

• Send you service-related notifications. 

• Respond to your inquiries and provide customer support. 

• Inform you about updates, offers, and promotions. 

2.3 Security and Compliance 

We use your information to: 

• Detect and prevent fraudulent activities. 

• Ensure compliance with our terms and policies. 

• Meet legal and regulatory requirements. 

3. Data Sharing and Disclosure 

3.1 Service Providers 

We may share your information with third-party service providers who assist us in: 

• Payment processing. 

• Data analysis and marketing. 

• Hosting and technical support. 

3.2 Legal Requirements 

We may disclose your information if required by law or in response to valid requests by public authorities. 

3.3 Business Transfers 

In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you of any such change in ownership. 

4. Data Security 

We implement robust security measures to protect your data, including: 

• Encryption of sensitive data. 

• Regular security audits. 

• Access controls to limit data access to authorized personnel. 

5. Data Retention 

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it. 

6. Your Rights 

6.1 Access and Correction 

You have the right to: 

• Access the personal information we hold about you. 

• Request corrections to inaccurate or incomplete data. 

6.2 Data Portability 

You can request a copy of your data in a structured, machine-readable format. 

6.3 Deletion 

You may request the deletion of your personal information, subject to certain legal restrictions. 

6.4 Opt-Out 

You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails. 

7. Cookies and Tracking Technologies 

We use cookies and similar technologies to: 

• Enhance your user experience. 

• Analyze usage patterns. 

• Provide personalized content and advertisements. 

You can manage your cookie preferences through your browser settings. 

8. Children's Privacy 

TAQNI-ERP is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it. 

9. International Data Transfers 

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data. 

10. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. 

11. Contact Us 

If you have any questions or concerns about this Privacy Policy, please contact us at: 

• Email: privacy@taqni.ai 

• Address: TAQNI-ERP Privacy, Office,1St Floor, Al-Drees Building, Al Kittani Street, Al-Malaz District, Riyadh, Saudi Arabia.  

By using TAQNI-ERP, you agree to the terms of this Privacy Policy. Thank you for trusting us with your personal information.